FAQ's

  • Are your bags made in Australia?

    Short Answer: No. My products are made in small curated batches in Vietnam. Long Answer: Vietnam is the renowned for its quality bag manufacturing sector. Thats why major brands such as North Face, Osprey, Nike and Coach all have shifted operations from China to Vietnam. That's why Jack Stillma...
  • Do you offer a guarantee on your work?

    Do you offer a guarantee on your work? In short yes. I want to create stylish gear that stands up to living. So if something breaks within the first few weeks of ownership or there is a fault that is less than you expected please let me know. In most cases I'll replace it and/or re-design the pr...
  • Frequently Asked Questions

    Who designs your products? In some cases I do (Jarrod Stillman) but not all. I have always been a creative and I know what I want in each of my products so designing my own concepts is something I find very fulfilling. In many other cases, designs are "sourced" by me(found elsewhere). Once again...
  • Where are your products made?

    Where are your products made? The majority of my gear is manufactured in small batches Vietnam. I'd love to give you all Australian made products but sadly that is unlikely to ever be a reality in this country again (don't start me). My operations overseas are professional and ethical and person...